Seven services
Services across the software lifecycle.
Each service below describes typical scope, how we work and what you receive. Actual scope is agreed individually for every engagement.
01Service
Custom software development
Software designed around specific business rules and workflows where off-the-shelf products do not fit.
Typical scope
- Requirements analysis and domain modelling
- Backend services and data storage
- User interfaces for internal or external users
- Reporting and data export
Process
- Discovery workshops
- Architecture proposal
- Incremental development with reviews
- Testing and release
Deliverables
- Source code in an agreed repository
- Technical documentation
- Automated test suite
- Deployment instructions
02Service
Web application development
Browser-based applications that are responsive, accessible and suitable for daily operational use.
Typical scope
- Front-end interfaces for desktop and mobile browsers
- Authentication and role-based access
- Form-heavy and data-heavy workflows
- Accessibility and performance tuning
Process
- Interface flows and wireframes
- Component-based implementation
- Cross-browser testing
- Staged rollout
Deliverables
- Production-ready web application
- Reusable UI components
- Accessibility notes
- Hosting configuration
03Service
Cloud and infrastructure support
Setup, migration and ongoing support of hosting environments for applications and data.
Typical scope
- Environment design for development, staging and production
- Infrastructure-as-code
- CI/CD pipelines
- Monitoring, logging and backups
Process
- Assessment of current setup
- Target architecture
- Incremental migration or provisioning
- Operational handover
Deliverables
- Versioned infrastructure configuration
- Deployment pipelines
- Runbooks
- Monitoring dashboards and alerts
04Service
Business workflow automation
Automation of repetitive, rule-based tasks that currently depend on manual effort.
Typical scope
- Process mapping
- Document and report generation
- Approval and notification flows
- Scheduled data processing
Process
- Workflow analysis with stakeholders
- Prioritisation by effort and impact
- Implementation with audit trails
- Training and adjustment
Deliverables
- Automated workflows
- Process documentation
- Error handling and alerts
- User guidance
05Service
API and systems integration
Reliable data exchange between applications, services and databases.
Typical scope
- API design and implementation
- Third-party service integration
- Data synchronisation and transformation
- Webhooks and message queues
Process
- Inventory of systems and data flows
- Interface specification
- Implementation with retries and logging
- End-to-end testing
Deliverables
- Integration services
- API specifications
- Data mapping documentation
- Monitoring for failed exchanges
06Service
Technical consulting
Independent technical input for decisions about architecture, technology choices and development practices.
Typical scope
- Architecture and code reviews
- Technology selection
- Development process improvement
- Feasibility assessments
Process
- Briefing and information gathering
- Analysis and interviews
- Written findings
- Review session
Deliverables
- Written assessment report
- Prioritised recommendations
- Decision records
- Optional implementation roadmap
07Service
Application maintenance and optimization
Keeping existing applications secure, current and efficient over time.
Typical scope
- Dependency and framework updates
- Bug fixing
- Performance analysis and tuning
- Refactoring of problematic areas
Process
- Initial health check
- Agreed maintenance plan
- Regular update cycles
- Periodic review
Deliverables
- Maintenance log
- Updated dependencies
- Performance findings
- Improvement backlog